Innovation Research

Feature & BenefitTesting

Prioritize features and benefits that matter most to your customers. Our testing helps you focus development resources on what drives purchase decisions and maximizes customer satisfaction.

Customer-Centered Development

Build What Customers Actually Want

Not all features are created equal. Our feature and benefit testing reveals which capabilities drive purchase decisions, enhance satisfaction, and justify premium pricing. Make informed development decisions based on customer priorities, not internal assumptions.

Feature Importance Analysis

Identify which features are most important to customers and drive their purchase decisions and satisfaction.

Benefit Hierarchy Testing

Understand how customers prioritize different benefits and which messaging resonates most effectively.

Feature Classification Matrix for concept configuration decisions showing four quadrants: Delighter (blue), Satisfier (green), Indifferent (gray), and Must-Haves (red)
Testing Methodologies

Comprehensive Feature & Benefit Analysis

Our multi-dimensional approach evaluates features and benefits from every angle to guide strategic development and messaging decisions.

Importance Testing

Measure the relative importance of features and benefits in driving customer preference and purchase decisions.

MaxDiff scaling analysis
Priority ranking exercises
Trade-off evaluation

Preference Analysis

Understand customer preferences for different feature configurations and benefit combinations.

Conjoint analysis
Choice modeling
Utility scoring

Benefit Hierarchy

Establish clear benefit hierarchy to guide messaging strategy and communication prioritization.

Message impact testing
Communication sequencing
Value proposition ranking

Usage Correlation

Analyze the relationship between feature usage patterns and customer satisfaction outcomes.

Behavioral tracking
Satisfaction correlation
Usage frequency impact

Segment Analysis

Identify how feature preferences vary across different customer segments and use cases.

Demographic preferences
Use case prioritization
Behavioral segmentation

Development Roadmap

Create data-driven development roadmaps based on feature impact, feasibility, and customer priorities.

Priority matrix analysis
Resource allocation guide
Timeline recommendations

Ready to Prioritize Your Features?

Partner with PROOF Insights to identify which features and benefits matter most to your customers and build products that drive satisfaction and market success.