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Pricing Strategy

SaaS Platform Pricing Strategy Optimization

How a B2B SaaS company optimized their pricing strategy using advanced conjoint analysis, revealing a potential revenue increase opportunity and improved customer satisfaction while expanding their market reach.

Project Details

Market: Global B2B
Sample: SaaS app decision makers
Pricing Tiers: 4 optimized

The Challenge

A fast-growing B2B SaaS platform was experiencing pricing pressure and customer churn. Their original pricing model was no longer optimal for their diverse customer base and expanding feature set.

  • High customer acquisition costs with low conversion
  • Increasing churn rate due to pricing misalignment
  • Unclear value perception across different segments
  • Competitive pressure from new market entrants

Our Conjoint Analysis Solution

Advanced Pricing Research

We conducted a comprehensive conjoint analysis to understand customer preferences and willingness to pay across different feature bundles, pricing models, and service levels.

Choice-Based Conjoint

Analyzed 15 key features across 4 pricing dimensions

Price Sensitivity Analysis

Determined optimal price points for each customer segment

Feature Valuation

Quantified relative importance and monetary value of features

Competitive Benchmarking

Analyzed positioning vs. 6 key competitors

Implementation & Testing

Phased Rollout Strategy

  • A/B tested new pricing with 20% of traffic
  • Grandfathered existing customers with migration path
  • Updated sales training and materials
  • Implemented value-based messaging framework

Feature Bundling Optimization

  • Reorganized features based on customer value perceptions
  • Created clear upgrade paths between tiers
  • Introduced usage-based add-ons for flexibility
  • Simplified decision-making with clear value props

Ready to Optimize Your Pricing Strategy?

Discover how conjoint analysis can help you find the optimal price points and maximize revenue while improving customer satisfaction.